The Harrogate Log Store
Last updated: 17/02/2026

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1. Introduction

The Harrogate Log Store (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal data transparently and securely.

This Privacy Policy explains how we collect, use, and protect your information when you:

• Visit our website
• Use our mobile application
• Place an order
• Contact us
• Interact with us via phone, email, or social media

We comply with the UK General Data Protection Regulation (UK GDPR) and applicable data protection laws.

 

2. Information We Collect

We may collect and process the following personal data:

Information You Provide Directly:
• Full name
• Billing address
• Delivery address
• Email address
• Phone number
• Order details
• Account login details (if applicable)

Payment Information:
Payments are processed securely via third-party payment providers. We do not store full debit or credit card details.

Automatically Collected Information:
When you use our website or mobile app, we may collect:
• IP address
• Device type
• Browser type
• App usage information
• Cookies and analytics data

 

3. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Manage your account
• Communicate with you about your orders
• Provide customer support
• Improve our website and mobile app
• Send marketing communications (only if you opt in)
• Comply with legal and tax obligations

We only collect data that is necessary for these purposes.

 

4. Legal Basis for Processing

Under UK GDPR, we process your personal data on the following legal grounds:

• Contractual necessity – to fulfil orders and provide services
• Legal obligation – for tax and accounting requirements
• Legitimate interests – to improve and operate our business
• Consent – for marketing communications (where applicable)

 

5. Data Sharing

We may share your information with trusted third parties including:

• Payment processors
• Delivery providers
• Website and app hosting providers
• Professional advisers (such as accountants or legal advisers)

We do not sell or rent your personal data to third parties.

All third parties are required to keep your information secure and only use it for specified purposes.

 

6. Data Retention

We retain personal data only for as long as necessary to:

• Fulfil orders
• Meet legal, tax, and accounting obligations
• Resolve disputes
• Enforce agreements

You may request deletion of your data at any time (see Section 9).

 

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including:

• Secure hosting environments
• Encrypted payment processing
• Password-protected administrative systems

While we take reasonable steps to protect your information, no system can guarantee absolute security.

 

8. Cookies and Analytics

Our website and mobile app may use cookies and analytics tools to:

• Understand user behaviour
• Improve performance and user experience
• Measure marketing effectiveness

You can manage cookie preferences through your browser settings.

 

9. Your Rights

Under data protection law, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Request transfer of your data (data portability)

To exercise any of these rights, contact us using the details below. We may request proof of identity before processing your request.

 

10. Children’s Privacy

Our website and mobile app are not intended for children under 16 years of age. We do not knowingly collect personal data from children.

 

11. Third-Party Links

Our website or mobile app may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

 

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be published on our website.

 

13. Contact Details

The Harrogate Log Store
Four Lane Ends Farm, HG3 2BX
Email: thelogstoreyorkshire@gmail.com
Phone: 01423 566644

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If you have any questions about this Privacy Policy or your personal data, please contact us using the details above.